Return Policy:Â All sales are final and all items are sold as is. Once a piece has been purchased, it cannot be returned or exchanged (neither for store credit nor for different merchandise).Â All Furnish Green pieces are vintage or antique and have lived a prior life. The condition of each piece is unique due to its age and level of use. We highly recommend that you visit our showroom to view a piece before purchasing it. We are not responsible for the condition of pieces after they leave our showroom. With all painted pieces, light reflects differently in photos and may cause a slight inconsistency with the actual color of the piece. If you purchase the piece online, we will not issue refunds based on issues with the color. Read our section on maintenance for advice on how to best care for vintage furniture, and feel free to contact us for tips on maintaining your specific piece. We are also happy to supply you with matching paint samples whenever possible.
Online Only Items:Â These pieces are located at our warehouse; they are not available to view in person. Once sold, they will arrive in our midtown showroom and be available for pickup or delivery. These pieces are all â€śFinal Saleâ€ť so please call or email with questions or concerns prior to purchase. If you’d like to see one of these items in person, it can be brought into the showroom for a 15%-20% deposit; if you decide not to purchase the item, the deposit amount becomes store credit that is valid for 1 year.
Hold Policy:Â We offer holds for a 15% deposit of a pieceâ€™s full price including tax. Holds last until the end of our next business day; if you decide not to purchase, your deposit will become a store credit that is valid for 1 year. Email, phone, or in-person correspondence does not imply a binding contract for a piece.
Storage Policy:Â Items purchased in full can be stored with us for up to one week from your purchase date. You must either arrange for delivery or pick up the piece prior to the end of the first week. A $30 charge will incur each week after the first week; customers will be charged automatically. After three weeks of overdue pick-up, product returns to showroom floor for sale (No refunds will be issued at this time).
Design Discount:Â If you are a practicing interior or set designer, you can take advantage of our discount program for repeat purchases. Please provide us with your business card, website and appropriate tax forms and we will be happy to set you up in our system.
TV & Film: We love to work with television and film productions. If you are purchasing for a production with tax-exempt status, please call to purchase over the phone or in person, as we cannot process tax-exempt status on online purchases. Please reach out if you’re looking for something in particular, since our inventory is constantly growing.
Rentals:Â Please inquire with your specifications to see if we are able to accommodate your rental request.
Buying: Due to the high volume of furniture our small team is processing on a daily basis, we do not purchase from individuals.