We offer seven days of storage after purchase for you to either pick the items up or have them delivered. After a week, unclaimed orders will be forfeited without refund or credit. We have very limited space so we cannot make any exceptions.
After purchase, we'll email you to let you know when your item is ready! You can then pick up any time during our store hours within a week of purchase. You can pick up from our Manhattan store or our New Jersey warehouse - just let us know where you'd prefer. If you're picking up a larger item, we appreciate it if you call on your way over so we can ensure it's ready to go!
We work with local third-party movers and can help arrange delivery within NYC for larger items! Exact quotes vary based on address, elevator/stairs, size/weight of item(s), and whether the building requires a COI for delivery. The movers have to charge for two professionals and a truck, so for smaller to medium items, we recommend picking up from the shop and taking home in a taxi. If you're interested in a delivery quote, you can call or email us! We do not ship via mail or work directly with any movers to deliver outside of NYC; you're welcome to arrange with movers for delivery to other locations separately though.